For business accounts:
On Mobile App click MORE then go to My cards and select Add new card.
On Web click on Cards then select Issue new card.
Select VIRTUAL CARD or PHYSICAL CARD
If you select VIRTUAL. You will be prompted to provide your security code or biometrics authentication (Mobile App only) and the card will be immediately created and active.
If you select PHYSICAL CARD you can then follow the instructions for ordering a new physical card. In the end, you will be prompted to provide your security code or biometrics authentication (Mobile App only) and you will need to activate your card once you receive it.
For personal accounts:
Go to CARDS and then click on Issue new card.
Select VIRTUAL CARD or PHYSICAL CARD
If you select VIRTUAL, you will be prompted to provide your security code or biometrics authentication (Mobile App only) and the card will be immediately created and active.
If you select PHYSICAL CARD you can then follow the instructions for ordering a new physical card. You will be prompted to provide your security code or biometrics authentication (Mobile App only) and you will need to activate your card once you receive it.