Ensuring that your details on your wamo account are correct and up to date is important to keep your account running smoothly.

How do I change my email address or phone number?

Please contact our support team to update your account email address or phone number via our support chat. Please ensure you are logged into your account when submitting the request, this is for security reasons to verify the request.

You can also email support@wamo.io with the updated information and subject line: Account details change request

*You will need to verify your email address once it has been changed.

*You will need to complete an SMS verification once your number has been changed.

How do I change my business or company details on my wamo account?

You may wish to update your business details, such as:

  • Registered business name

  • Registered business address or operating address

  • Company registration number

  • Details regarding directors, UBOs or shareholders

  • Contact details

  • Identity documents

Please contact our support team to update your account email address or phone number via our support chat. Please ensure you are logged into your account when submitting the request, this is for security reasons to verify the request.

You can also email us at support@wamo.io with the updated information if you prefer.

How do I change or reset my passcode?

If you’ve lost, forgotten, or simply wish to change your passcode, you can do this easily on the login screen by clicking Forgot my passcode.

Click here to reset your passcode.

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