How can I make a bank transfer in GBP or EUR from my account?
You can send EUR payments to countries within the SEPA zone and GBP payments via Faster Payments to UK directly from wamo account.
Navigate to Send from your wamo account dashboard
Tap Recipients to make a transfer to an external bank account
Choose which sub-account you would like to make the transfer from
Select an existing recipient or tap Add new recipient - select if they are an Individual or Business, the Country, Currency and enter their Name and IBAN (or Sort Code and Account number for a UK bank)
Ensure that the recipient's details are correct and the bank/country supports the transfer. Once you have submitted the transfer, it cannot be cancelled.
How long do transfers take?
For EUR transfers:
If the counter party bank or institution supports the SEPA Instant Credit Transfer scheme like us, then SEPA transfers will typically take under 10 seconds.
If they do not support SEPA Instant, SEPA transfers will take 1-2 business days.
For GBP transfers via faster Payments, the transfer is usually instant but can take up to 2 hours.
Can I make payments in multiple currencies?
For international payments to and from countries outside of the SEPA zone, you can send and receive money in EUR, GBP and USD. Note that USD payments will be exchanged to either EUR or GBP, as we don't currently offer local USD accounts.
You can also exchange EUR and GBP in your wamo account by sending an internal transfer between sub-accounts. For example, to convert EUR to GBP, you can make a transfer from a EUR sub-account to a GBP sub-account.
Which countries can I send money to?
You can find a list of countries that you cannot send money to here.
Please contact our team via our live support chat to have the most up to date information on the country for which you wish to receive or make a payment.
Are there limits to what can be transferred into my wamo account?
There are no limits, given that the required documentation is provided.
How can I schedule a recurring transfer?
Yes you can schedule a recurring transfer, like monthly salary payments or supplier payments.
After selecting the recipient you wish to send money to, you will see a calendar icon when entering the amount to send. Select this and follow the instructions to complete the transfer.
Can I make bulk transfers?
We do not currently offer bulk transfers. Please give us your feedback if this is something essential to your business and we will implement this as soon as possible.