How can I make a bank transfer in GBP or EUR from my account?
You can send EUR payments to countries within the SEPA zone and GBP payments via Faster Payments to UK directly from wamo account.
Navigate to Send from your wamo account dashboard
Tap Recipients to make a transfer to a saved recipient or Someone new to add a new recipient and enter their details
Choose which sub-account you would like to make the transfer from
Enter the amount and confirm the transfer details
Ensure that the recipient's details are correct and the bank/country supports the transfer. Once you have submitted the transfer, it cannot be cancelled or recalled in most cases.
What are the transfer types?
Local transfers: These are those transfers done via SEPA in EUR and via UK Faster payments in GBP.
International transfers: These are transfers made in EUR, GBP and USD outside of the Sepa Region and the UK. For SWIFT transfers it is important that you visit the following section:
How long do transfers take?
For local EUR transfers made via SEPA, they would be sent instant however it also can take between 1-3 days if the beneficiary does not accept an instant transaction.
For GBP transfers via Faster Payments, the transfer is usually instant but can take up to 2 hours.
Note that SEPA transfers which are not instant, will need 1-2 business days to be completed so on weekends transfers might take longer.
Which currencies can I do transactions in?
You can transfer money between your EUR and GBP accounts. You have the option to transfer funds between your EUR and GBP accounts after converting the funds, using our FX conversion feature in your account.
Which countries can I send money to?
You can find a list of countries that you cannot send money to here.
You can always contact us via our support chat if you are unsure about a specific country and we will provide you with clarification.
Are there limits to what can be transferred into my wamo account?
There are no limits, given that the required documentation is provided.
How can I schedule a recurring transfer?
You can schedule a recurring transfer, like monthly salary payments or supplier payments.
After selecting the recipient you wish to send money to, you will see a calendar icon when entering the amount to send. Select this and follow the instructions to complete the transfer.
What transactions can you make with your company account abroad?
With your wamo account, you can receive payments, make payments, and perform international money transfers. Our swift process is currently manual so it is important you contact us to understand how to send and receive a swift. Your EUR IBAN is NOT swift eligible so can not be used for international transfers.
Can you make cross-border money transfers?
With your wamo account, you can make safe international payments in EUR, GBP and USD to countries outside the SEPA (Single Euro Payments Area) area. For SWIFT or international transfers, it is important that you visit the following section:
https://help.wamo.io/en/collections/3544546-international-transfers
Can I make bulk transfers?
Yes, you can make bulk transfers with grow and scale account plans! To learn more about how to use bulk transfers, visit our Bulk Transfer page https://wamo.io/pay-bulk-for-businesses