Managing my account plan

Changing your account plan in just a few taps

Kate avatar
Written by Kate
Updated over a week ago

There are 2 types of account plans:

1- Monthly Plans

2- Annual Plans

1- Managing my account with monthly plan:

How do I change my account plan?

You can change your plan at any time directly from your account. You will not be charged immediately, your new plan will be activated at the end of the current 30 day billing cycle. This means that your next billing will reflect the new fee charge.

To change your plan from the mobile app:

  • From Home, tap on your profile icon in the top right corner

  • Tap on Your plan

  • Tap on Change plan and choose the plan you’d like to change to

To change your plan from desktop:

  • From Home, tap on your profile icon in the top left corner

  • Tap on Your plan

  • Tap on Change plan and choose the plan you’d like to change to

Where can I see my plan allowances and usage?

Plan allowances reset every 30 days. You can check your pricing plan dates and allowances in the Your plan section in the app.

Can I cancel my subscription?

We’re confident you’ll love your wamo business account, but if you decide it’s not for you, you can downgrade or cancel your subscription at any time. You won’t be charged for cancelling your plan or for closing your account.

2- Managing my account with annual plan:

How do I change my account plan?

You can change your plan at any time directly from your account. You will not be charged immediately, your new plan will be activated at the end of the current 365 day billing cycle. This means that your next billing will reflect the new fee charge.

To change your plan from the mobile app:

  • From Home, tap on your profile icon in the top right corner

  • Tap on Your plan

  • Tap on Change plan and choose the plan you’d like to change to

To change your plan from desktop:

  • From Home, tap on your profile icon in the top left corner

  • Tap on Your plan

  • Tap on Change plan and choose the plan you’d like to change to

Where can I see my plan allowances and usage?

Plan allowances reset every 365 days. You can check your pricing plan dates and allowances in the Your plan section in the app.

Can I cancel my subscription?

If you decide it’s not for you, you can downgrade or cancel your subscription at any time, effective as of the first day of the next billing date of your 365 days cycle. You won’t be charged for cancelling your plan or for closing your account.

Did this answer your question?