We take our responsibility for the security of your money and data very seriously - your security and satisfaction are our top priorities. We use cutting-edge technology and comply with industry regulations to ensure that your account and data are safe and protected.
Safeguarding your funds
Lending out any client funds is something we're not allowed to do and will never do, so you can be sure that your funds are secure in their safeguarded account.
Through our regulated provider PayrNet, your funds are securely held under ring-fenced segregated accounts in robust EEA-authorised credit institutions and the Bank of England as per the UK FCA’s Safeguarding Rules. This is done in accordance with requirements by The Electronic Money Regulations 2011 and The Payment Services Regulations 2017.
How your funds are protected beyond traditional banking
While we're not a licensed bank, there are established safeguards in place to protect your funds. The accounts where your funds are held are structured to separate them from financial risks. This means that even in the rare event of financial instability, your funds would be returned to you in full in priority over other creditors, after accounting for any costs to distribute them to you.
Your data is yours
We’re committed to full transparency when it comes to your data.