Which card transactions are eligible for cashback?

Our 10% cashback program will apply to all of your settled (or cleared) card transactions made with any physical or virtual wamo card connected to your account (and any one of your sub-accounts).

Cashback will not apply on the following types of transactions:

  • ATM cash withdrawals

  • Temporary holds

  • Chargebacks

  • Card receive transactions (for example, refunds to your card)

  • Inbound transfers to your WAMO account made by you or any third party

  • Outbound transfers from your WAMO account, including any fees for using your account (for example, your monthly subscription fee)

The same list can be found in our T&Cs, along with the rest of the cashback terms.

What happens if my card transaction is refunded?

Any card transactions that are refunded will not be eligible for cashback. Instead, the refund amount will be deducted from the total eligible transaction amount used to calculate your cashback for that month.

Are there other cases when I will not be able to earn cashback?

If your account is closed, either by you or by us, any cashback that you have accumulated in that same monthly period will not be credited to your account. This excludes any cashback previously credited to your account.

Similarly, if your account is frozen due to a breach in our T&Cs, any cashback that you have accumulated in that same monthly period will not be credited to your account until the issue has been resolved. Once resolved, then the cashback will be credited to your account shortly after (not a month later on the next cashback payout date).

You can also find our full cashback terms in our T&Cs.

If you have any questions about the cashback program, please ask us through our support chat or email us at support@wamo.io, we'll be happy to help you!

Did this answer your question?