While we aim to support as many entrepreneurs as possible, applications are typically declined for one of the following primary reasons:
1. Ineligible Registration Country
To open an account, your business must be registered in one of the supported EEA countries or Switzerland. If your company is incorporated outside of these regions, we are currently unable to provide you with an account.
2. Ineligible Business Type or Industry
We support most standard commercial activities, but certain high-risk industries or specific corporate structures (such as charities or trusts) fall outside of our current risk appetite.
3. Nationality or Residency Restrictions
Even if your business is registered in a supported country, we cannot open accounts if a Director, Shareholder, or Ultimate Beneficial Owner (UBO) is a national or resident of a prohibited jurisdiction.
In some cases, your application may have been rejected for compliance reasons that we legally cannot disclose. We sincerely apologise in advance for this and wish you all the best for your business.
Still have questions?
If you believe there has been a misunderstanding regarding your business type or registration, our Live Chat is the fastest way to get a secondary review.
How to reach us:
In the wamo app: Tap your Profile icon (top left) → select Get support / Any questions? to start chatting.
On our website: Simply click the Message icon in the bottom right corner of your screen.
Alternatively, you can reach us at support@wamo.io for less urgent matters.