Your wamo POS terminal is delivered within 3–5 business days of the shipment date, and you can follow it any time using the Track order link in your wamo business app. The delivery window is the same in every market where wamo POS is available.
Track your order in the app
Open the wamo business app and go to Terminal.
Tap your terminal to open the Terminal detail screen.
Tap Track order to open live courier tracking for your shipment.? Tracking your order
The Terminal detail screen confirms your order and shows everything you need while it is in transit:
What you see | What it means |
Your wamo POS is on the way! | Your order is confirmed and the terminal is in transit |
Model | The device you ordered — S1F2 (with printer) or AMS1 (pocket) |
Serial number | The unique ID of your terminal. Quote this if you contact support |
Will be delivered in 3–5 business days | The expected arrival window, counted from the shipment date |
Track order | Opens live tracking for your shipment |
Order confirmed + date | The date wamo confirmed your terminal order |
How long delivery takes
3–5 business days from the shipment date.
The window is the same in every market — it does not change depending on where your business is based.
Business days exclude weekends and public holidays, so an order shipped on a Friday will usually arrive in the middle of the following week.
If your terminal hasn't arrived
Check the tracking link first. Most delays are courier-side and the tracking page will show the latest attempt or hold.
If tracking has not updated, or more than 5 business days have passed since shipment, contact us with your terminal's serial number and the order confirmed date from the Terminal detail screen. Both are on that screen.
Make sure someone can receive the delivery. Terminals are shipped to your registered business address and a courier may need a signature.