At wamo we offer both Monthly and Annual billing cycles to suit your cash flow. You manage your subscription from your app or desktop dashboard.|
How to change your plan
You can upgrade your plan yourself at any time from the app or desktop. To downgrade to a lower tier, just let our support team know and we'll arrange it for you.
Any plan change takes effect at the start of your next billing cycle, once your current 30-day period ends.
Upgrading from the mobile app:
1. From the Home screen, tap your Profile icon in the top left corner
2. Tap Your plan
3. Select Change plan and choose the tier that fits your needs
Upgrading from your desktop:
1. Click your Profile icon in the top left corner of the dashboard
2. Select Your plan
3. Click Change plan to view and select your new subscription
Tracking your usage and allowances
Your plan allowances (such as free transaction limits or card counts) reset every 30 days.
Where to check: view your current usage, remaining allowances and next billing date in the Your plan section of your app or desktop portal.
Cancelling your subscription
Moving to a free plan or cancelling a paid subscription is a downgrade, so it's handled by our support team — you can't do it directly in the app. Just let our support team know and we'll arrange it for you. There are no hidden cancellation fees.
Effective date: the change takes effect on your next scheduled billing date. You keep your current plan features until the end of the paid period.
Not sure which tier fits? See [Link: How much does a wamo business account cost?] for a full breakdown of what each plan includes.