Generating Account Statements
You can generate statements for any of your sub-accounts for monthly, yearly, or custom time periods.
Pro Tip: To ensure fast processing, the maximum custom range is 6 months per statement. If you need a 2-year history, simply generate it in four 6-month "chunks."
On Desktop | On Mobile App |
1. Navigate to Statements on the left-hand menu. | 1. Tap the Profile icon (top left/right) to find Create Statements. |
2. Select Account Statement. | 2. Select Account Statement. |
3. Choose the sub-account, file type, and date range. | 3. Choose the sub-account, file type, and date range. |
4. Click Generate. | 4. Tap Continue to generate and download. |
Account Confirmation Statements
An Account Confirmation is a formal document proving that you hold an active account with wamo. This is often required by tax authorities or for contract setups.
How to generate: Follow the same steps as above, but select Account Confirmation instead of "Account Statement."
Need a signed version? If you require a manually signed and stamped confirmation, generate the standard document first, then send it to us via Live Chat or email with the subject line: "Signed account confirmation request."
Payment Confirmations (Proof of Payment)
If a partner or vendor needs proof that a specific transaction has been sent, you can download a receipt for any individual payment.
From your Home dashboard, find the specific transaction. (Click See all if it's an older payment).
Click/tap on the transaction to open the details.
Select Download Confirmation (or the download icon) to save the proof of payment as a PDF.
Need help with a missing transaction?
If a transaction isn't appearing on your statement or you're having trouble downloading a file, our team is available 7 days a week to assist.
Need an Instant Answer?
Our Live Chat is the fastest way to resolve technical issues with your statements.
How to reach us:
In the wamo app: Tap your Profile icon (top left) → select Get support / Any questions? to start chatting.
On our website: Simply click the Message icon in the bottom right corner of your screen.
Alternatively, you can reach us at support@wamo.io for less urgent matters.