What is an incoming card credit?
An incoming card credit means money was sent directly to your wamo Visa Business debit card number instead of your standard business account IBAN. This is made possible through networks like Visa Money Send or Original Credit Transactions (OCT).
Is this a standard refund?
Not necessarily. While a refund from a merchant returns money to your card after a cancellation or return, an incoming card credit is an independent transfer of funds to your card. Unless the transaction details explicitly link it to a previous purchase you made, it should be treated as a direct credit to your card balance.
Can I use my wamo card to receive regular payouts or wallet transfers?
While our card processing network technically supports incoming card credits, whether a specific payout (such as gambling payouts, wallet transfers, or regular business payouts) goes through depends on specific scheme rules, product limitations, and compliance checks.
If you are planning to set up regular incoming transfers directly to your card, we highly recommend checking with our support team first or utilizing your wamo account IBAN for standard business payouts to ensure seamless processing.
Frequently Asked Questions (FAQ)
Can I receive money directly on my wamo card?
Yes, your wamo Visa Business debit card is capable of receiving direct incoming credits.
Is an incoming credit considered a card purchase?
No. It is a positive credit to your account balance and does not deduct funds from your account.
What should I do if I see a credit I don't recognize?
If you see an incoming card credit that looks unfamiliar, if the amount appears incorrect, or if a transaction seems to have duplicated, please reach out to our support team immediately so we can investigate it for you.